Frequently Asked Questions

Yes. Kumplo.com has access to a much wider range of social media marketing services than what’s displayed on the site. Some are available only to individual or corporate clients, while others are too niche to list publicly.
We also provide promotion across platforms such as Spotify, LinkedIn, Apple Music, X (Twitter), SoundCloud, Pinterest, Tumblr, and Twitch.
If you’re interested in a custom campaign or a specific service, contact us via the custom offer form.

All valid promo codes and discounts are listed only on our official deals page. We don’t share codes on third-party websites, so only our site guarantees verified and up-to-date offers.

Order completion time depends on the selected service — it can range from about 10 minutes to a few days. Speed varies depending on chosen options (such as instant or gradual delivery), order size, and current platform load. If you want your order processed first, select the Instant Delivery option during checkout.

The Premium – Real Accounts option ensures your service is delivered using authentic user profiles with profile photos, bios, and activity. This makes your promotion look natural, more resistant to algorithm detection, and more effective for long-term brand credibility.

The Premium Guarantee extends your order protection period up to 60 days. If there are drops due to algorithm updates, your order will be refilled or supported again free of charge. It doesn’t cover user-made changes (like deleting posts), but it’s an excellent safeguard against platform-related issues.

Yes. We create free tailored offers based on your goals. If you’re unsure where to start or which service suits you best, fill in the contact form — our team will analyse your needs and suggest the best marketing plan for your profile or company. It’s free, non-binding, and designed specifically for your situation.

Go to the Buy Likes page and select the service you need. Follow the description to paste the correct link — depending on the service, this could be your profile link, post link, or username. Then choose the number of likes and optional features, paste your link, and click Add to Cart. Complete payment using your preferred method — for the fastest checkout, we recommend credit/debit card or cryptocurrency.

You can pay securely and instantly using:

• Instant Bank transfer (including international)

• Debit or credit card

• Cryptocurrency

No. You don’t need to register or remember a password. Each order is automatically linked to the email address used at checkout. You can access your client panel securely anytime using a one-time PIN sent to your email.

Yes. Kumplo.com operates under Aggressive Marketing Limited, company number 13010433, VAT GB381158493, registered at 85 Great Portland Street, London, W1W 7LT, United Kingdom.

Yes. We issue full VAT invoices that can be used as marketing expenses. VAT is charged according to the buyer’s country (e.g. 20% UK VAT). Companies with a valid EU VAT number receive 0% reverse-charge invoices.

If the link is invalid or privacy settings block delivery, the order won’t start. Our system won’t send automatic alerts, so if you notice no progress, contact our support team. Once corrected, your campaign will resume.

No, once the process begins, changes or cancellations aren’t possible. However, if the order hasn’t started due to an error (like a broken link), you can contact support to adjust or upgrade your service.

No, delivered results can’t be undone once a campaign has started. Our suppliers work automatically in real time, so reversing the process isn’t technically possible. Please double-check links and quantities before confirming your order.

Yes, completely. We never ask for passwords or account access — only public links or usernames. Your order is processed securely via our automated system that cooperates with trusted suppliers.

Yes. Kumplo.com operates legally in the UK. Our services represent a form of digital marketing aimed at improving visibility and engagement on social media, which is fully compliant with the law.

Yes. If your order fails due to a system or supplier error, we’ll issue a full refund. Refunds aren’t available for user errors such as incorrect links, private profiles, or deleted posts.

Log in to the client panel using the one-time PIN sent to your email. You’ll see all your orders, their current progress, and status updates.

You can reach us through the contact form or by email. We reply to most messages within 24 hours, often much faster during business hours.

Yes. Many services offer a gradual delivery option to make your growth look more natural. You can select this option when placing your order.

No. All services require public profiles or content to function. If your account is private, please switch it to public before ordering.

Yes. Our automated system works 24/7, including weekends and public holidays. Orders typically start within a few minutes of payment.